Personal
- Change of Contacts Procedure
- How to change your Genome account password easily?
- Starting a personal Genome wallet
- Required documents for the personal wallet verification
- Why my verification takes longer than 20 min?
- What countries are supported?
- How to check the pricing applicable to you?
- Sole proprietor account (FOP)
- Yearly pricing for Ukrainian clients
- Information regarding transfer destinations and amounts
- SMS verification code not received
- How to add an account in another currency to my wallet
- How to update an expired identification document?
- How can I close my Genome account (wallet)?
- How do I change my address?
- When is the dormant fee applied?
- Genome wallet reopening
- Why my verification has been rejected?
- Why I am unable to upload the documents for verification of my personal wallet?
- Verification issue - camera not found
- Verification code not received