Skip to main content
My Genome Support Help Center home page
  • Submit a request
  • Sign in
  • Sign in
  • Submit a request
  1. My Genome Support
  2. Genome Cards

Genome Cards

Card order, options, transactions

Card order

  • Why my Genome card wasn't issued?
  • How many cards can I order?
  • Why my card order rejected?
  • Can I get the Genome card to my country?
  • How can I activate my Genome Physical / Virtual Card?
  • How to order a Genome card?
See all 8 articles

Card Security

  • Dispute Timeframes
  • How to raise a dispute?
  • How do I authorize online transactions with 3D Secure?
  • My card has been lost or stolen

Card options

  • Genome Card limits
  • How can I close my Genome Card?
  • How can I change my card PIN?
  • My Card PIN and CVV

Card transactions

  • Can I pay in foreign currencies using Genome Card?
  • Can I use Genome card at ATM?
  • Failed to pay by card. What to do?
  • How to top up my Genome Card (wallet)?
  • Making your first purchase using Genome card

General questions

  • Why can't I add a card to Apple/Google Pay?
  • Can I add my Genome Card to Apple Pay?
  • Can I add my Genome Card to Google Pay?
  • Do I need to tell Genome when I go abroad?
  • Card Expiration
  • Fees of Genome Business Cards
See all 10 articles
My Genome Support
Powered by Zendesk