Genome Cards

Card order

• What type of card Genome offers?
• Who can order Genome Card?
• How to order a Genome card?
• Can I get the Genome card to my country?
• My card hasn't arrived yet. What to do?
• How I can activate my Genome Physical / Virtual Card?

Card Security

• How can I change my card PIN?
• How do I authorize online transactions with 3D Secure?
• My card has been lost or stolen

Card options

• My Card PIN and CVV
• Genome Card limits
• How can I close my Genome Card?
• Do I need to tell Genome when I go abroad?

Card transactions

• Failed to pay by card. What to do?
• Can I pay in foreign currencies using Genome Card?
• Making your first purchase using Genome card
• Can I use Genome card at ATM?

General questions

• Fees of Genome Personal Cards
• Fees of Genome Business Cards
• How to top up my Genome Card (wallet)?
• What is FX rate?
• What's a Virtual Genome Card?
• Can I add my Genome Card to Apple Pay or Google Pay?

See all 7 articles

Card dispute

• How to raise a dispute?
• Dispute Timeframes