Genome Cards

Card order

• Why my Genome card wasn't issued?
• How many cards can I order?
• Why my card order rejected?
• Can I get the Genome card to my country?
• How can I activate my Genome Physical / Virtual Card?
• How to order a Genome card?

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Card Security

• Dispute Timeframes
• How to raise a dispute?
• How do I authorize online transactions with 3D Secure?
• My card has been lost or stolen

Card options

• Genome Card limits
• How can I close my Genome Card?
• How can I change my card PIN?
• My Card PIN and CVV

Card transactions

• Can I pay in foreign currencies using Genome Card?
• Can I use Genome card at ATM?
• Failed to pay by card. What to do?
• How to top up my Genome Card (wallet)?
• Making your first purchase using Genome card

General questions

• Why can't I add a card to Apple/Google Pay?
• Can I add my Genome Card to Apple Pay?
• Can I add my Genome Card to Google Pay?
• Do I need to tell Genome when I go abroad?
• Card Expiration
• Fees of Genome Business Cards

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