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  1. My Genome Support
  2. Genome Cards
  3. Card order

Card order

  • My Genome card was not issued, but I was charged for it
  • I did not receive a tracking number for my physical card
  • What to pay attention to when entering the delivery address for the card
  • What are the brands of cards I can get with Genome?
  • Why my Genome card wasn't issued?
  • How many cards can I order?
  • Why my card order rejected?
  • Can I get the Genome card to my country?
  • How can I activate my Genome Physical / Virtual Card?
  • How to order a Genome card?
  • My card hasn't arrived yet. What to do?
  • Who can order Genome Card?
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