How to increase the wallet limits?

If you want to increase the limits of your genome wallet, you need to sign in to your account via the desktop version or mobile app.

Mobile version:
Please login to your Genome app, press on your initials, and choose "Limits" on the left dashboard of the main menu. After that, please click "Increase limits" as it is shown in the visual instructions, and fill in the required information. 

         
Note. Currently available only for Android, iOS is coming soon.

Desktop: 
In order to check and increase the current limits of your wallet, please log in to your account via the desktop version of the Genome via the link- my.genome.eu, click on "Settings" on the left dashboard of the main screen, then choose "Limits" and click "Increase limits" as it is shown in the visual instructions below:

Once you are in the "Limits" section, please choose your preferred language:

Please choose the final beneficiary (who is the wallet user) and press "Next":
Note: Please press "Yes" if you are the owner and the user of the wallet.

Please provide your "Source of funds". Select all sources of funds that you have. Choose only those options that you can confirm and press "Next".
Note. Please select "Individual activity" only if you are officially self-employed (working for oneself as a freelance or the owner of a business rather than for an employer)

Please provide your "Employment status" and press "Next":
Note. The choice of employment status will be given according to the chosen source of funds in the previous step.

*
Employed - person, employed by a certain company and getting a salary as an income

Self-employed - working for oneself as a freelance or the owner of a business rather than for an  employer, income identified as an individual activity
Student - currently a student, income identifies as a scholarship, savings, or salary (if the student is employed, then the status needs to be provided as " Employed") 
Retired - currently retired, income identifies as pension or social benefits (savings, income from family members also apply if needed) 
Unemployed - person, without a job, income identifies as savings, income from family members

Please fill in additional fields if your choice is "Employed" and press "Next":

Please fill in additional fields if your choice is "Self-employed" (working for oneself as a freelance or the owner of a business rather than for an employer) and press "Next":
Note: Please do not forget to upload the proof of self-employment and provide self-employer ID number.

Please select your monthly turnover and press "Submit".

Congratulations, you are all set! Please note that limit increase application will be reviewed within 1-2 business days. Note: (timeframe might vary according to the demand of the request).