How to make a SEPA transfer?

Here are the instructions on how to make a regular SEPA or SEPA Instant transfer in your Genome wallet:

• Log into your Genome wallet
• Make sure to switch your wallet from personal to the business one at the top left corner if you would like to send a SEPA transfer from your business IBAN
• Choose the account from which you would like to make a transfer. Please note that you can send SEPA transfers from EUR account only

• Choose the Bank account in the Send to left panel 
• Choose a Personal or Business option for the Beneficiary’s type, depending on the recipient account you are transferring the funds to
• Enter transfer details: 
  1. Beneficiary's name - the account holder's name 
  2. Beneficiary's IBAN - the account number
  3. Beneficiary’s SWIFT/BIC - bank code
  4. Amount of money you want to send
  5. Description - transfer purpose

• After that, additional fields will appear. Please also specify:
  1. Payment date - you may choose the upcoming date; in case of choosing a non-banking day, the transfer will be processed on the next banking day
  2. Beneficiary's country - choose the recipient's bank country from the list
  3. Beneficiary's city - the recipient's bank city
  4. Beneficiary's address - the recipient's bank address

      
• Click Continue and follow the steps below:

1. Check the Fee applied and Final amount of the funds that will be deducted from your account;
2. Choose the Transfer method: Instant bank transfer or Regular bank transfer;
3. If you agree with the fee, click Continue to complete the transfer.

Note. If the receiver bank does not support SEPA Instant, you won't see an option for a SEPA Instant Transfer; only a regular SEPA Credit Transfer option will be available.

IMPORTANT. If your SEPA Instant outgoing transfer was rejected, please try again and select the transfer method 'Regular bank transfer'.

If you have any questions, please contact us at support@genome.eu.