Here is the short guide on the available money transfers and their statuses:
Outgoing
Type | Navigation | Description |
Sent to wallet | Genome user | Sent funds to another Genome user |
Currency exchange | My account | Funds transferred from one of your accounts to another in a different currency |
Exchange between accounts | My account | Funds transferred from one of your accounts to another in the same currency |
Bank transfer | Bank account | Sent funds to another bank account; please note that only SEPA transfers are available at the moment |
Sent to card | Card | Sent funds to the bank card; coming soon |
Incoming
Type | Navigation | Description |
Received from wallet | - | Received funds from another Genome user |
Currency exchange | My account | Transfer funds from one of your account to another in a different currency |
Exchange between accounts | My account | Transfer funds from one of your account to another in the same currency |
Bank transfer | Account details | Received funds from another bank account; please note that only SEPA transfers are available at the moment |
Sent to card | Top up | Funds sent from your card |
Statuses
Status | Meaning |
Created | A new transaction is created |
Scheduled | The transaction is scheduled for future execution |
Processing | The transaction is currently processing, the transaction is waiting for a 3rd-party service response |
Canceled | Transaction aborted by user or other reason |
Error | Transaction finished with error |
Declined | The transaction is rejected by one of the participants |
On approval | The transaction is awaiting confirmation |
Success | Transaction executed successfully |
Fees may differ depending on wallet type and other conditions. Please find general information about the fees for the personal wallets here for the business wallets here.
If you have any questions please contact us at support@genome.eu
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