Fees of Genome personal cards

Here is the summary of the fees applicable to the personal cards:

Fees applicable to the virtual cards only:

• Virtual card activation fee is 1 EUR per card for the first 10 cards; 10 EUR per card from the 11th

Fees applicable to the physical cards only:

• Card issuing fee is 8 EUR (including initial card delivery)
• Card delivery fee (return or resend of a physical card) is 8 EUR
• The second card fee (with delivery) is 8 EUR
• Lost card or replacement (order a new one) fee is 8 EUR

Fees applicable to both types of cards:

• FX on transactions in other currencies: 2%
• FX on Visa Direct transactions in other currencies: 3%
• ATM withdrawal fee (International) is 1.5 EUR + 2%
• ATM withdrawal fee (Intra-EEA) is 2 EUR
• ATM withdrawal fee (Lithuania) is 1.5 EUR + 1%
• Balance inquiry via ATM is 0.5 EUR

From 21 September 2026, a 1% fee applies to card top-ups to your Genome account when the top-up is not initiated in your Genome account. The full amount is credited to your account, and the fee is charged as a separate transaction. The fee applies from 1 October, 2026.

You can find more detailed information about the fees for the cards in the links below:
Card fees for EEA residents and Card fees for non-EEA residents