Why do we need to identify our clients?

At Genome, your security and regulatory compliance are our top priorities. To ensure this, we are required to verify your identity during several key moments:

* When you open an account

* During periodic security checks

* When your personal information is updated

To carry out these checks safely and efficiently, we work with our trusted identity verification partner, Onfido. This partnership allows us to securely collect and confirm your identification data, helping us maintain a smooth and secure relationship with you.

Your data is handled with the highest level of confidentiality and security, and verification is completed quickly to minimize disruption to your service.

If you have any questions about the process, our support team is always here to help.