When monitoring transactions, we evaluate whether the transactions conducted are specific to the customer. If any insufficiencies are detected, we ask for more detailed information and additional documents - it is crucial to provide accurate and appropriate information in such cases. Please note that the request for additional information is a standard procedure that can be applied to any customer.
If there are any changes in the company's director, representative, shareholder, business activity, turnover, or residential address, please notify us right away via email at support@genome.eu. Keeping us updated with current information enables us to enhance the security of your account and prevent potentially illegal or suspicious activities.
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