Anti-money laundering
- Know your customer principle
- When will I be able to use my account if it is under investigation?
- Why was a transfer stopped by the AML department?
- What is the importance of the "Know Your Customer" principle?
- Who is the ultimate beneficiary owner (UBO) of the company and how are they identified?
- Why do you request to provide additional information before opening my account?
- What are the consequences if I refuse to provide additional information or provide incomplete or inaccurate information?
- On what basis do you request documentation from third parties involved in the performed transactions to prove the origin of funds?
- Does the collection of personal data concerning customers, partners, or ultimate beneficiaries violate the General Data Protection Regulation (GDPR)?
- Can I trust the confidentiality of my data?
- Do you verify the purpose of the payment specified in the payment description field?
- Why am I required to provide supporting information about the transactions performed by me?
- Why do you ask about my relation to politically exposed persons (PEP)?
- Why am I asked to specify my expected income?
- Why do you ask about my employment?
- Why am I required to provide information about my tax residency and TIN (tax identification number)?