How can I activate my Genome Physical / Virtual Card?
A virtual card is activated within 10 minutes after the order. Virtual cards can be used for online payments only.
A physical card is also activated and can be used for online payments within 5 minutes after ordering it. To activate your physical card for contactless or any other type of payment, you need to make a Chip & PIN transaction at any point of sale, check your card balance at the ATM, or make a cash withdrawal at ATM. If you do not activate the card within 60 days from the card issuance, the card will be temporarily blocked by us. To unblock your card, you will need to contact us at firstname.lastname@example.org.