In order to complete the personal wallet's verification, you will need to take a photo of your document - passport, identity card, or residence permit. The actual document you'll be able to use is going to depend on which documents are supported by us - the list of available documents provided during the verification includes the only accepted documents. Please ensure that you do not select the wrong document type in an attempt to bypass this. In addition, the document you use must have a machine-readable zone (MRZ) and security marks. Furthermore, please note that taking a picture of an existing photo of your identification document (e.g. photo of a computer screen) is strictly prohibited.
In case you run into any difficulties, please do not hesitate to get in touch with our Customer Support team via firstname.lastname@example.org!